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Coronavirus updates

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Information for settings and schools

Updates on COVID-19

NSPCC guidance on safeguarding and COVID-19


Department for Education coronavirus helpline

The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.

Latest updates

We are involved in regular conference calls with the DfE about the situation as it develops, so email Beatrice if you wish us to raise any queries or issues.  



Northern Ireland

Impact of COVID-19 on Early Education office opening, training and events

For the foreseeable future, staff will be working from home. Please contact us by email as we will not be able to respond directly to phonecalls and will only be checking voicemail periodically.

Publications will be dispatched less frequently during the office closure period.  Please enquire about delivery times if timescale is an issue.

We will follow government advice in relation to COVID-19 and social distancing and face to face events in the near future have been cancelled or postponed, and those further ahead will be kept under review - please check before booking.  

We have introduced a series of webinars to allow you to access professional development while the social distancing regulations remain in place.